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Welcome to Interlibrary Loan Services

For Southern Miss Faculty, Staff and Student Requests (including Eagle Express)

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Interlibrary Loan Information & Policies

Interlibrary Loan Services at University Libraries

Cook Library, Room 209
Hours: Monday-Friday, 8 a.m.-5 p.m.
Phone: 601.266.4256
Fax: 601.266.4410
E-mail: ill@usm.edu

Gulf Coast Library
Phone: 228.214.3455
Fax: 228.214.3470
E-mail: usmgcl@usm.edu

Gunter Library – Gulf Coast Research Laboratory
Phone: 228.872.4253
Fax: 228.872.4264
E-mail: guntergcrl@usm.edu


Institutional borrower Logon
(Use this link ONLY if you are a Interlibrary Loan representative from another institution.)

About Interlibrary Loan

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Interlibrary Loan assists The University of Southern Mississippi faculty, staff, currently enrolled students, and current Southern Miss Alumni Association members by requesting library materials not available at USM from other institutions. Undergraduate students are limited to five book requests at one time. Whether an item will be lent by another library is dependent on the policies of that library. Most libraries will lend books, microfilm, and other monographic materials. Journal articles are sent as pdf files.

Items that may be difficult to obtain include:
Dissertations
Theses
Music scores
Audiovisual materials
Entire issues or volumes of periodicals
Newspapers (unless a microfilm is available)

Items most likely not lent include:
Old and/or rare books
Manuscripts and archival materials
Recently published items
Textbooks
Genealogical materials
Computer software
Reference books

Materials usually arrive at University Libraries within ten to fourteen working days after a request is submitted. In some instances, the process may take longer.

The purpose of interlibrary loan as defined in the National Interlibrary Loan Code is to obtain, for research and serious study, library material not available through local, state, or regional libraries. (National Interlibrary Loan Code, 1980, p.139).

Compatible Browsers


ILLiad has been tested with Mozilla's Firefox (Mac and PC), and Internet Explorer 6+. Apple's Safari browser currently contains a display bug that renders the positions of page elements incorrectly, and therefore it is NOT recommended for use with the ILLiad system. We suggest that Mac users download and install Firefox, which has no such display issues.

What is ILLiad?

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ILLiad is the name of theelectronic system used to request an item through Interlibrary Loan. The name is an acronym for InterLibrary Loan internet accessible database. Patrons will need to set up an account before placing their first order. The logon page may be accessed directly at the following page – ILLiad. ILLiad is accessed by using your CampusID username and password.

ILLiad allows patrons to submit their requests online from anywhere at anytime. Also, the status of requests can be tracked through the ILLiad account at anytime. The following list details the status and its meaning:

Submitted by Customer

Displays the date and time the patron initiated the request.
Awaiting Copyright Clearance ILL staff will check their copyright files to make a decision on how to send the request.
Awaiting Request Processing The request is in the ILL file awaiting processing.
Awaiting Extensive Searching The request is being reviewed further for a variety of reasons.
Request in Processing Displays the time when the request is being reviewed.
Checking for Availability in Collection The item may be available in our collection and is being verified.
Request Sent The request has been sent to 5 prospective lenders.
Awaiting Post Receipt Processing The item has been received and is being processed.
Awaiting Customer Contact A message to the patron is about to be generated.
Customer notified via e-mail The item is waiting for the patron to pick it up.
Checked out to Customer  The item has been checked out to the patron via ILLiad.
Delivered to Web The article(s) have been posted to ILLiad for viewing.
Cancelled by ILL staff Displays the time when the request was cancelled. 
Request Finished This order has been completed.

Since all data about a request and its handling is stored in a searchable database, the Interlibrary Loan staff is able to respond quickly to inquiries about individual requests.

Password Assistance

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ILLiad is accessed with your CampusID username and password. For assistance with passwords, please contact the iTech Helpdesk at 601.266.HELP (4357).

Request Procedures

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Before submitting a request through Interlibrary Loan, please make sure that University Libraries does not own the material you are requesting. To do this, check the the library catalog. Interlibrary Loan cannot request material from another library if it is held in the University Libraries collection.

Each request must be submitted on a separate form, even if two or more articles from the same issue of a journal are being requested. If the form is filled in completely, Interlibrary Loan will be able to process the request faster.

Interlibrary Loan will not reorder the same title multiple times.

Textbooks

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Interlibrary Loan does not process requests for textbooks required for classes. These items must be purchased. Interlibrary Loan cannot serve as a replacement for purchasing course textbooks. The course instructor should be notified when textbooks are not available at the textbook center.

Eagle Express Requests

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Cook Library offers a variety of in-house document delivery services called Eagle Express.

The Eagle Express Article service is a fee-based article delivery service. If the article(s) requested IS AVAILABLE within University Libraries' collection, the article will be scanned and delivered electronically through the ILLiad system. A fee of $3.50 will be charged to the patron's library account.

The Eagle Express Delivery service pull items from the library collection at a charge of $3.50. Current USM faculty or staff members may submit an Eagle Express Delivery Request. Items requested through Eagle Express Delivery will be delivered to designated locations on the Hattiesburg Campus.

Current USM students may request to have an item mailed to a designated address if they live more than 30 miles from a USM campus. For more information, please see our FAQ page for this service.

Costs

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The Interlibrary Loan staff attempts to obtain items from libraries with which we have reciprocal agreements. Most items are borrowed in this manner and are free of charge to our patrons. However, in rare circumstances where costs to obtain specific materials are prohibitive, the ILL department reserves the right to pass these charges along to patrons. Such instances may include dissertations on demand or other special collection items. Patrons will be notified in advance of any impending charges and have the right to cancel requests. All charges are applied to the patron’s library account or a specified grant or departmental account. Patrons should exercise judgment and discretion with regard to the number of items requested.

Copyright Information

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Warning Concerning Copyright Restrictions:
The Copyright Law of the United States (Title 17, U. S. Code) governs the making of photocopies or other reproductions of copyrighted material.

Under certain conditions specified in the law, libraries and archives are authorized to provide photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.

University Libraries reserves the right to use its discretion to refuse any Interlibrary Loan request that violates the copyright stipulation.

Notification

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When an item arrives, the Interlibrary Loan staff will contact the patron. E-mail is the primary method of notification. It is the patron’s responsibility to make sure the e-mail address in their ILLiad account is accurate.

Picking Up and Returning Materials

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Materials may be picked up and returned at the Interlibrary Loan desk during regular operating hours. Outside of these hours, items are available for pick up from the Circulation Desk. Items returned after hours may be placed in the book drop located by the Interlibrary Loan department window.

Electronic Delivery of Articles

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Interlibrary Loan provides electronic delivery of all articles in PDF format (Adobe's Portable Document Format). These articles may be accessed from the main menu of ILLiad by selecting "Electronically Received Articles." This will provide a list of all items that are waiting to be viewed or downloaded. The PDF file can then be accessed by clicking on the transaction number of the document.

Electronic documents will be available via ILLiad for 30 days or until they are deleted by the user.

Length of Loan, Special Terms

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The length of the loan period for items is determined by the lending library. The lending library may place stipulations on the item. Some of the most common include: no renewals, in library use only, and no photocopying.

The lending library may recall an item Interlibrary Loan has borrowed from them. This does not happen often, but if it does, the Interlibrary Loan staff will contact the patron that has the item for an immediate return of the item.

Due dates must be strictly honored. The due date is recorded on the Interlibrary Loan band and is based on the library’s allowance. Late returns can jeopardize your borrowing privileges. The borrowing patron is responsible for any fees for lost or overdue materials.

Conditions for Interlibrary Loan loans are set by the National Interlibrary Loan Code of the American Library Association and by individual libraries. It is the prerogative of the lending library to set the loan period, refuse to loan materials, withhold permission to photocopy, and/or restrict materials to library use. As the borrowing library, Interlibrary Loan must adhere to all the rules and restrictions of the lending library.

Requesting a Renewal

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Researchers should make every effort to complete their work with Interlibrary Loan items within the original loan period. As a courtesy, a single renewal per item can usually be obtained. An e-mailed courtesy notice will automatically be generated within five days of the due date. At this point, bring the item to the Interlibrary Loan desk and request a renewal. Unless the lending institution strictly prohibits renewals, the due date will be extended with the understanding that the material is subject to recall by the lending institution at any time.

Renewals cannot be granted over the phone or by e-mail.

Overdue Materials

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Interlibrary Loan Services are dependent on cooperation with other institutions. Therefore, adherence to due dates and return policies is important. Patrons can assist in this by returning materials by the due date stated on the white Interlibrary Loan form included with the material.

A charge of $2.00 per day will be assessed by University Libraries for each day that an item is kept past the due date. The overdue fee begins to accrue at the first day past the due date. This charge is applied to the patron’s library account.

Unfilled Requests

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The Interlibrary Loan staff will make every effort to obtain requested material. Although it does not happen often, not all requests can be filled. Occasionally, a request must be sent to numerous libraries before one can be found that is able to supply the requested item. Some requests will require several attempts. A request will only be cancelled when all possible sources have been exhausted.

The Interlibrary Loan staff will notify the patron if a request cannot be filled.

 
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